If your battery is depleted or discharged below the charging threshold it will no longer accept a charge.
Surface pro 4 charger light on but not charging.
After you unplug the charger from your surface and the wall make sure to wait 10 seconds.
See the light on the charger goes off but it says not charging.
This step resets the charger.
Plug it in the other way.
Gc05 you could check your charger with a multimeter first to make sure that it is working.
Plug the charger back into the electrical outlet and your surface.
I have a surface pro 2 5 windows 10 with 2 charging issues.
I plugged it in and saw a solid white light on the connector straight away turned the surface pro on 10 minutes later without issue.
If you re having problems charging your surface book make sure the screen is fully attached to the keyboard.
Anyway hope that helps someone out there.
Charger will light up for a few seconds then stop charging.
Flip the charger 180 degrees and check to see if the led light comes on and if your surface starts charging again.
I have the charger so i have tried to use other wall plug in wall port but it won t charge with them.
Ac cord from wall to brick i m in the philippines and i don t want to pay for shipping easier to make or buy a new one.
When the power supply is connected to your surface connected to a power source and your surface is receiving power the led indicator on the tip of the power supply s.
I suspect the charging dock could not provide sufficient charge for the surface pro with a completely dead battery.
You can plug the charging connector into the charging port on your surface in either direction except on surface 3 where the charging connector must be plugged in with cable extending down and the led indicator facing you.
Updated version surface pro charger 44w 15v 2 58a compatible for microsoft surface pro 3 pro 4 pro 5 pro 6 pro 7 surface laptop 1 2 surface book surface go with 5v 1a usb charging port 5 0 out of 5 stars 12.
Clean the pins on the connector with a pencil eraser.
If it still won t charge remove the screen and clean the connectors.